a. Who
- was injured?
 - saw the incident? (Injury)
 - was working with him/her?
 - had instructed, trained, assigned the affected person/
 - else was involved?
 - Can help prevent the re-occurrence?
 
b. What
- was the incident?
 - was the injury/illness?
 - was being done at time of injury or incident?
 - were they told to do so?
 - tools were being used?
 - machinery was involved?
 - operation was being performed?
 - instruction had been given?
 - precautions were given?
 - precautions were necessary?
 - PPE was used or should have been used?
 - did other do to contribute to the incident?
 - problems or questions was encountered?
 - did the employee and others do after the incident?
 - did witnesses see?
 - will be done to prevent re-occurrences.
 - safety rules or procedures were violated?
 - safety rules or procedures were lacking?
 - safety rules or procedures were needed?
 - additional training should be included?
 
c. When
- did the injury or incident occur?
 - did the employee begin the task?
 - was the employee assigned to the task?
 - were the hazard or risk pointed out to the employee?
 - did the supervisor last check on the employee’s progress?
 - did the employee last notice that something is wrong?
 - was appropriate training provided?
 - was a risk assessment done?
 
d. Why
- was the employee injured?
 - did the employee behave that way?
 - did other persons behave that way?
 - was PPE not used?
 - were specific instructions not given to the employee?
 - was the employee in that position/place?
 - was the employee using that machine or tool(s)?
 - did the employee not check with the supervisor?
 - did the employee continue working under the circumstance?
 - was the employee allowed to continue working?
 - wasn’t the supervisor there at the time?
 
e. Where
- did the injury or incident occur?
 - was the employee at the time of the incident?
 - was the supervisor at the time of the incident?
 - were co-workers at the time of the incident?
 - were other persons involved at the time?
 - were the witnesses when the incident occurred?
 - else does this or a similar condition exist?
 
f. How
- was the employee injured?
 - could the injury/illness have been avoided?
 - could co-workers avoid similar injury/illness?
 - could the supervisor have prevented the injury/illness?
 
Source; The South African Labour Guide
