How To Resolve CONFLICT


  • Focus on one topic at a time
  • Avoid personal attacks – focus on how you feel
  • Allow the other person to talk


  • Clarify your goal
  • Put yourself in the other person’s shoes
  • Consider alternatives


  • Create an action plan
  • Make sure everyone agrees with the decision
  • Set a date to evaluate the outcome

Most important of all…….. LISTEN

Scroll to Top